Swiggy is India’s leading on-demand delivery platform, revolutionizing the way people access their favorite food, groceries, and more. With a mission to elevate the quality of life by offering unparalleled convenience, Swiggy has become a household name by connecting millions of customers with their favorite restaurants and delivery partners across the country.
For this role, Swiggy emphasizes fostering robust partnerships with restaurant owners and clients, aiming to drive mutual growth and success. As a representative of Swiggy, you’ll play a pivotal role in ensuring client satisfaction, enhancing revenue streams, and establishing the company as a trusted partner in the competitive food-tech ecosystem.
Swiggy’s innovative approach, supported by cutting-edge technology and a customer-first mindset, empowers its employees to take ownership of their responsibilities. In this dynamic role, you’ll be instrumental in building strong client relationships, identifying new opportunities, and driving business growth, making Swiggy the preferred platform for both partners and customers alike.
Join Swiggy and be part of a fast-paced, collaborative, and growth-oriented environment where your efforts will directly contribute to shaping the future of the food and delivery industry in India.
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Swiggy Sales Manager Responsibilities:
- Act as the primary liaison for assigned client accounts, gaining a deep understanding of their objectives, needs, and pain points.
- Formulate account strategies to address challenges and create actionable plans to achieve client goals while driving targeted account growth.
- Conduct regular face-to-face business reviews with clients to evaluate performance, pinpoint improvement areas, and propose new opportunities.
- Monitor and analyze account performance metrics, sales data, funnel dynamics, and market trends to identify growth opportunities and address obstacles.
- Propel business expansion for newly onboarded partners by ensuring foundational health metrics and operational standards are met.
- Generate additional revenue from assigned accounts through strategic monetization efforts and commercial enhancements.
- Secure increased market share for assigned clients by crafting and executing strategic plans that prioritize dominance in the competitive landscape.
- Build and maintain strong relationships with restaurant owners, ensuring delivery of exceptional Net Promoter Scores (NPS).
- Collaborate with internal teams to ensure seamless service delivery, promptly addressing any client concerns or issues.
- Identify potential clients through lead generation, actively pitching the value proposition, and securing new partnerships.
Swiggy Sales Manager Requirements:
- Bachelor’s degree with excellent communication skills.
- Strong knowledge and experience in e-commerce operations and digital marketing channels.
- Confident, dynamic, and results-driven personality with a proactive attitude.
- Proven field sales experience.
- Exceptional communication and interpersonal skills.
- A natural inclination and aptitude for sales.
- Team-oriented mindset, capable of collaborating effectively with individuals from diverse backgrounds.
- Strong analytical skills with proficiency in Excel.
- Leadership and influence-building skills: Develops and leverages a broad network of contacts at all levels, both internally and externally, to achieve desired outcomes with a structured approach.
- Adaptability and initiative: Recognizes the need for change, recommends innovative solutions, and implements them effectively to improve campaign outcomes.
- Creativity and originality: Brings fresh perspectives and innovative ideas to drive business growth and demonstrates self-motivation to lead impactful changes.
- Embody the brand values of Swiggy in the market, acting as its representative and advocate.
Additional Information
Job Location(s): Bathinda
Experience: No prior experience required.
Working Days: 5 Days