We are seeking passionate and dynamic individuals to join our team as Customer Care Executives, specializing in both Voice and Sales processes.
In this role, you will be at the forefront of managing customer interactions, addressing inquiries, and resolving any issues that may arise with professionalism and efficiency. As a key point of contact, you will play a crucial role in ensuring customer satisfaction by providing prompt and effective solutions to their concerns.
Additionally, you will be responsible for promoting and highlighting our products and services to potential customers, helping them understand the value and benefits of what we offer.
This position requires excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. By joining our team, you will have the opportunity to contribute to our company’s growth and success, while also developing your own skills in customer service and sales.
If you are someone who thrives on delivering exceptional service and enjoys the challenge of engaging with customers, this role offers a fulfilling and rewarding career path.
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Axis Bank Customer Care Key Responsibilities:
Professionally handle inbound and outbound calls to provide information about products and services. Understand customer needs, offer clear information, and successfully close sales.
Ensure customer satisfaction through effective issue resolution and problem-solving.
Meet and exceed sales targets and performance goals set by the company.
Axis Bank Customer Care Eligibility Criteria:
- Minimum Education requirement: High school diploma (12th pass).
- Age: 18 to 30 years.
- Strong communication skills in both English and Hindi.
- Ability to address customer queries and offer suitable solutions.Previous experience in customer service or sales is an advantage but not required.
Axis Bank Customer Care Additional Information:
- Notice Period: Immediate joiners preferred.
- Shift Timings: Day ShiftWork
- Job Location: Bangalore Noida
- Languages: English, Hindi
- Skills: Basic computer knowledge, proficiency in Excel
- Experience: 0 – 3 years
- Working Days: 6 Days
- If you’re ready to deliver excellent customer service and achieve sales goals, we’d love to have you on board!
Axis Bank Customer Care Salary:
Min Salary: 2,40,000 /Year
Max Salary: 3,00,000 /Year