Genpact is a global professional services firm that drives digital-led innovation and digitally-enabled intelligent operations for its clients. With a presence in over 30 countries, Genpact leverages its deep industry expertise, innovative technology, and a culture of relentless problem-solving to deliver impactful business outcomes. The organization partners with companies across various industries to help them streamline processes, enhance customer experiences, and achieve long-term growth.
For this position, Genpact offers an opportunity to be part of its Finance and Accounting (F&A) vertical, which is at the core of enabling businesses to optimize financial operations. The role involves managing end-to-end invoicing, collections, and related processes, making it crucial to the company’s goal of ensuring financial accuracy and operational efficiency for its clients.
The candidate will join a dynamic team where their expertise in account reconciliation, credit balance management, and dispute resolution will contribute to achieving collection goals. This role demands a blend of technical skills, including ERP systems knowledge and advanced Excel proficiency, along with analytical and problem-solving abilities. At Genpact, you’ll work in a collaborative environment that fosters continuous learning and development, aligning your growth with the company’s vision of transforming business processes.
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Genpact Management Trainee Responsibilities of the Candidate:
The candidate will be responsible for managing the invoicing process and overseeing associated tasks, including identifying and resolving disputes, reconciling accounts, handling credit balances, and administering unclaimed property.
Genpact Management Trainee Key responsibilities include:
- Proactively collecting invoices and resolving disputes through effective communication.
- Reconciling accounts and managing credit balances in a timely manner.
- Administering processes for unclaimed property management.
- Collaborating with various departments to gather necessary documents or information required for resolving disputes or deductions.
- Addressing and troubleshooting recurring or occasional process challenges to ensure smooth operations.
- Supporting and meeting collection targets while maintaining a high standard of customer service.
- Continuously enhancing skills and utilizing tools to improve collection efficiency.
- Evaluating reimbursement notifications and performing acceptability analyses within defined thresholds.
Genpact Management Trainee Requirements:
- A Bachelor’s degree in Commerce (B.Com).
- Previous relevant experience in a similar role.
- Strong communication abilities, both verbal and written.
- Proficiency in ERP systems or a willingness to learn.
- Excellent analytical and problem-solving capabilities.
- Advanced proficiency in MS Office applications, particularly MS Excel.
- A solid understanding of tax-related activities is highly desirable.